Support

The customer support offered by an online casino determines whether you can ask for help if you have a problem with your account or the casino services. Without good customer support, you could end up with a problem you don't know how to resolve. There are several viable support tools at Sunshine Slots, but the support team isn't as effective as some others we've worked with in the past.

Get Quick Answers Using the FAQs

You can probably look up quick answers in the FAQ section for any basic questions. These questions already have answers you can see immediately. We always recommend using this method when you can get the help you need through it because it's the fastest and most convenient.

Emails Are Responded to Within 48 Hours

If you aren't in a rush for an answer, you can send a quick email to support and wait for your answer. This is the ideal way to speak with customer support if you have a problem, you can explain simply, and you don't want to wait to have a conversation with a support member. It's important to note that any email-based support can take up to 48 hours to provide you with an answer. This is slower than phone support by far.

Phone Support for Aussie, American, and Canadian Gamblers

If you're from the United States, Canada, or Australia, you can access customer support over the phone. This type of support can give you the fastest responses, but you must call between 7 AM and 11 PM to talk with a support member. If you call outside those hours, you won't reach anyone, and your question will remain unanswered.

While we wish the support service also offered a live chat tool, having decent phone support, a complete FAQ section, and email help will enable most people to ask for help effectively at Sunrise Slots Casino.